Chat Support | Shipping and Logistic Account | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

Pasig

On-site

PHP 167,400 - 390,600

Full time

14 days+

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Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Regular Salary Increases

Paid Training

Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A customer service consulting firm located in Pasig is seeking motivated individuals for a full-time Chat Support role. This position offers competitive salary packages, HMO coverage from day one, and performance bonuses. Candidates should be high school graduates or higher, with BPO experience as a plus, but not required. Enjoy fixed weekends off and the opportunity for career advancement while maintaining customer satisfaction through effective communication.

Qualifications

High school graduate or higher (college undergrads welcome).
BPO experience is a plus but not required.
Willing to work onsite and attend on-site interviews.
Fresh graduates excited to build a career.

Responsibilities

Provide top-tier support by resolving customer concerns.
Maintain accurate and updated records in the system.
Ensure customer satisfaction by resolving issues.
Stay informed about company products and policies.
Collaborate with the team for continuous improvement.

Skills

Interpersonal Skills

Customer Service

Problem Solving

Team Player

Organizational Skills

Back Office Support

Call Centre

Education

High School Graduate or higher

Job description

Chat Support | Shipping and Logistic Account | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Jumpstart Your Career with Us – Be the Difference We’re Looking For

Are you ready to grow, shine, and make an impact?

We’re on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non‑voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

Competitive Salary Package
HMO Coverage starting Day 1
Monthly Allowances & Performance Bonuses
Opportunities for Career Advancement
13th Month Pay and Regular Salary Increases
Paid Training and Paid Time Off
Fun Company Events and Team Celebrations

What You'll Be Doing:

Provide top‑tier support by resolving customer concerns and inquiries via voice and non‑voice account
Maintain accurate and updated records in our internal system
Ensure customer satisfaction by resolving issues professionally and efficiently
Stay informed on company products, policies, and processes
Collaborate with the team for continuous improvement and success

You’re a Great Fit If You:

Are a high school graduate or higher (college undergrads welcome)
BPO experience is a plus but not required
Willing to work onsite
Are willing to attend on‑site interviews
Are a fresh grad excited to build a career

Work Schedule:

Full-time | 8-hour shifts
Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well‑being.

Interpersonal Skills Customer Service Problem Solving Team Player Organizational Skills Back Office Support Call Centre

HR RILEY ROXAS
HR Manager Caldwell Communications Consultancy Philippines

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