Email Chat Support Representative (Pure Non-Voice No-Calls) Paid Training

Caldwell Communications Consultancy Philippines; Caloocan; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A leading BPO company is seeking motivated individuals for the Email Chat Support Representative position. This role involves providing customer support through chat and email in a non-voice setting. Ideal candidates are high school graduates who are eager to learn, with strong organizational skills and a commitment to customer satisfaction. The position offers competitive pay, health insurance starting on day one, and opportunities for career advancement, making it an excellent opportunity for fresh graduates looking to build their careers.

Qualifications

• High school graduate or higher; college undergrads welcomed.
• BPO experience is a plus but not required.
• Willing to work onsite and attend interviews.

Responsibilities

• Provide top-tier support resolving customer issues via chat and email.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction by resolving issues efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Skills

Organizational Skills

Customer Service

Problem Solving

Strong Work Ethic

English language

Call center

Education

High/Senior High School Graduate

College undergraduates welcome

Job description

Email Chat Support Representative (Pure Non-Voice No-Calls) Paid Training

Caldwell Communications Consultancy Philippines

On-site - Caloocan No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Read More

Now Urgent Hiring!!

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Organizational Skills English Language Customer Service Problem Solving Call Centre Strong Work Ethic

HR Manager Caldwell Communications Consultancy Philippines