Email & Chat Online Assistant / Open for Newbies / Fixed Weekends Off

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 26,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonus

13th Month Pay

Paid Training

Paid Time Off

Job summary

Caldwell Communications Consultancy Philippines is seeking an Email & Chat Online Assistant to support customers on-site in Quezon City. No prior experience required; high school graduates and fresh grads are welcome to apply, with opportunities to grow in voice or non-voice roles.

You will work full-time with a schedule that offers weekends off, receive health coverage from day one, paid training, monthly allowances, and performance bonuses.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

Education

High school graduate or higher

Job description

Email & Chat Online Assistant / Open for Newbies / Fixed Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Professional Development

Job Training

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Customer Service

HR Manager Caldwell Communications Consultancy Philippines

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