Start ASAP | Call Center Agents | Fixed Weekends Off

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances

Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Regular Salary Increases

Paid Training

Paid Time Off

Fun Company Events

Team Celebrations

Job summary

A leading communications consultancy in Quezon City is seeking motivated Call Center Agents to provide exceptional customer support. Ideal candidates are high school graduates, with opportunities for professional growth and a competitive salary package. Benefits include HMO coverage starting on Day 1, performance bonuses, and paid training. Join a team that values growth and teamwork while enjoying your weekends off.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite during the scheduled shifts.
• Fresh grads welcome.

Responsibilities

• Resolve customer concerns via voice and non-voice.
• Maintain accurate records in the system.
• Ensure customer satisfaction with professional issue resolution.
• Stay informed on products, policies, and processes.
• Collaborate with the team for continuous improvement.

Skills

Customer Service

Problem Solving

Strong Work Ethic

Technical Skills

Organizational Skills

People Skills

Interpersonal Skills

Education

High School Graduate

College undergrads welcome

Job description

Start ASAP | Call Center Agents | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Insurance Health & Wellness

Health Insurance, HMO

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Customer Service Problem Solving Strong Work Ethic Technical Skills Organizational Skills People Skills Back Office Support Call Centre Interpersonal Skills