Start ASAP | Call Center Agents | Fixed Weekends Off

Caldwell Communications Consultancy Philippines; Marikina; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Career Advancement Opportunities

13th Month Pay

Regular Salary Increases

Paid Training

Paid Time Off

Fun Company Events

Job summary

A leading communications consultancy is seeking Call Center Agents to provide on-site customer support. This full-time role offers a competitive salary package, medical reimbursement, and HMO coverage starting from day one. As part of this role, you'll resolve customer inquiries and maintain records while collaborating with the team for improvement. Ideal candidates are high school graduates, willing to work on-site, and eager to build a career with growth opportunities in a supportive environment.

Qualifications

• Must be a high school graduate or higher; college undergrads are welcome.
• BPO experience is a plus but not required.
• Willingness to work onsite and attend interviews.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice accounts.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction by resolving issues efficiently.
• Stay informed on company products and processes.
• Collaborate with the team for continuous improvement.

Skills

Customer Service

Problem Solving

Strong Work Ethic

Technical Skills

Organizational Skills

People Skills

Interpersonal Skills

Education

High School Graduate

Job description

Start ASAP | Call Center Agents | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Marikina No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Customer Service Problem Solving Strong Work Ethic Technical Skills Organizational Skills People Skills Back Office Support Call Centre Interpersonal Skills