Email & Chat Associate / Open for Newbies / Weekends Off

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

Caldwell Communications Consultancy Philippines is seeking an Email & Chat Associate for on-site work in Mandaluyong. The role does not require prior experience and is open to high school graduates and college undergrads excited to build a career. You will provide customer support, maintain records, and ensure customer satisfaction while enjoying benefits such as health insurance, performance bonuses, and paid training. Join a company that values your growth and well-being!

Qualifications

• Eager to start or level up your career.
• Motivated, reliable, and enthusiastic individual.
• Willing to work on-site.

Responsibilities

• Provide top-tier support by resolving customer concerns.
• Maintain accurate and updated records.
• Ensure customer satisfaction by resolving issues efficiently.

Skills

Customer support

Record keeping

Problem-solving

Education

High School Graduate or Higher

Job description

Email & Chat Associate / Open for Newbies / Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Mandaluyong | No Exp Required | High/Senior High School | Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Professional Development

Job Training

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.