Chat Support | Shipping and Logistic Account | Fixed Weekends Off

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage Starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A leading communications consultancy in Mandaluyong is seeking motivated individuals for chat support roles. This full-time position offers competitive salary packages, health insurance starting on day one, and career advancement opportunities. Candidates should be high school graduates, and while BPO experience is a plus, it is not required. Join a team that values growth and teamwork, ensuring customer satisfaction in a supportive environment.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite.
• Excited to build a career.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice.
• Maintain accurate records in internal systems.
• Ensure customer satisfaction by resolving issues efficiently.
• Stay informed on company products and processes.
• Collaborate with the team for continuous improvement.

Skills

Interpersonal Skills

Customer Service

Problem Solving

Team Player

Organizational Skills

Education

High School Graduate or Higher

Job description

Chat Support | Shipping and Logistic Account | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

On-site - Mandaluyong

No Exp Required

High/Senior High School

Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Read More

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?

We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You'll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.

When you join our team, you’re joining a workplace that values growth, teamwork, and your well-being.

Interpersonal Skills Customer Service Problem Solving Team Player Organizational Skills Back Office Support Call Centre

Fraud Warning

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

HR RILEY ROXAS

HR Manager Caldwell Communications Consultancy Philippines