Document Lifecycle Specialist - e-DMS & SLA Coordination

Boehringer Ingelheim Business Services Philippines, Inc.; Muntinlupa; In loco; PHP 320.000 - 520.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Descrizione del lavoro

Boehringer Ingelheim Business Services Philippines, Inc. is seeking a Specialist, Doc Unit Services to support the lifecycle management of documents using the e-DMS system. You will coordinate documents, ensure quality, and assist authors and signatories in alignment with SLAs.

The role emphasizes data quality, timely communication with requestors, and continuous improvement within a shared services environment. Mid-shift availability and collaboration with the global team are expected.

Competenze

• Bachelor’s degree in business, finance or related field.
• Fluent in English (verbal and written) with strong communication.
• Proficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint).

Mansioni

• Support management of document lifecycle for controlled/non-controlled documents and adhere to data quality standards.
• Coordinate documents and communicate proactively with requestors.
• Ensure documents meet defined quality standards.
• Contribute to CI initiatives by proposing improvements and standardizations.
• Handle end-to-end incident management in MyServices.

Conoscenze

English fluency

Interpersonal skills

Communication skills

Teamwork

Attention to detail

Formazione

Bachelor’s Degree in Business/ Finance

Strumenti

MS Word

MS Excel

MS Visio

MS PowerPoint

Descrizione del lavoro

Boehringer Ingelheim Business Services Philippines, Inc. is seeking a Specialist, Doc Unit Services to support the lifecycle management of documents using the e-DMS system. You will coordinate documents, ensure quality, and assist authors and signatories in alignment with SLAs.

The role emphasizes data quality, timely communication with requestors, and continuous improvement within a shared services environment. Mid-shift availability and collaboration with the global team are expected.