Document Management Specialist 1

Boehringer Ingelheim; Muntinlupa; On-site; PHP 350,000 - 550,000; Full time

Job summary

Boehringer Ingelheim is seeking a Specialist, Doc Unit Services to support lifecycle management of documents via the e-DMS. The role emphasizes adherence to SLAs, data quality, and proactive communication with requestors.

Ideal candidates have a bachelor’s degree in business or related fields, strong English skills, and proficiency with MS Office tools. Experience in shared service centers and document management systems is advantageous. Mid-shift availability is required.

Qualifications

• Bachelor’s degree or related field required.
• Strong English communication skills, both written and verbal.
• Experience with document management systems a plus.

Responsibilities

• Support the management of document lifecycle for controlled/non-controlled documents and ensure data quality.
• Coordinate documents and communicate proactively with requestors.
• Ensure documents conform to defined quality standards.
• Contribute to CI initiatives with improvements and standardization.
• Handle end-to-end incident management in MyServices.

Skills

Document lifecycle management

e-DMS coordination

Data quality

SLA adherence

Communication skills

Education

Bachelor’s Degree in Business or related field

Tools

MS Word

MS Excel

MS Visio

MS PowerPoint

Job description

The Specialist, Doc Unit Services is responsible for effectively and efficiently supporting the lifecycle management of controlled and non-controlled documents in Boehringer Ingelheim (coordination, user access provision, assisting authors and signatories) via Boehringer’s electronic document management system (e-DMS). This will be performed in compliance to the predefined set of standards and agreed service level agreement of the process, while ensuring high quality of work.

The Position

The Specialist, Doc Unit Services is responsible for effectively and efficiently supporting the lifecycle management of controlled and non-controlled documents in Boehringer Ingelheim (coordination, user access provision, assisting authors and signatories) via Boehringer’s electronic document management system (e-DMS). This will be performed in compliance to the predefined set of standards and agreed service level agreement of the process, while ensuring high quality of work.

Duties & Responsibilities

• Support the management of document lifecycle for Boehringer Ingelheim’s controlled/non-controlled documents and adhering to the data quality standards while delivering against defined SLA’s
• Handle the coordination of documents and conduct proactive communication with the requestors.
• Ensures that documents received and handled adheres to the defined quality standards
• Support CI initiatives of the team by proposing improvements and standardizations
• Handle end-to-end incident management in MyServices

About our Future Employee

• Bachelor’s Degree in Business, Finance, or any similar programs.
• Fluent in English language (both verbal and written communication) and has strong interpersonal, verbal and written communication skills
• Proficient in Microsoft Office applications (MS Word, MS Excel, MS vision, MS PowerPoint)
• Attentive to details, critical thinker, proactive, excellent communication and coordination skills, good inter-personal and cultural-sensitivity, team player
• Background in continuous improvement process is an advantage
• Experience in a shared service center is an advantage
• Background in Document Management System landscape is an advantage
• Amenable to work in mid-shift schedule.

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com