Director of Sales, PH Domestic

Concentrix; Manila; On-site; PHP 2,000,000 - 2,800,000; Full time

Job summary

Concentrix Philippines is seeking a high-impact New Logo Seller to drive net-new logo acquisitions within the PH domestic market. You will architect deals that blend Concentrix’s AI assets and partner ecosystem with its delivery capability, handling the full sales cycle from prospecting to close.

You will build multi-threaded relationships with senior client stakeholders, navigate government/government procurement cycles, and represent Concentrix at industry events.

Qualifications

• 8-12 years of B2B enterprise sales hunting and closing net-new logos.
• Experience selling into formal RFP/RFI procurement, including government/government-owned entities.
• Ability to build and defend commercial/TCV models and multi-year contracts.
• Strong executive presence and stakeholder engagement with CIO/CTO, COO, and Digital/CX leaders.

Responsibilities

• Build and carry a pipeline of net-new logo opportunities across PH sectors.
• Lead full sales cycle from qualification to negotiation and closing with weekly pipeline updates.
• Win competitive RFP/RFI processes against global consultancies and software vendors.
• Architect integrated solutions combining partner tech with Concentrix AI assets and delivery model.

Skills

Executive presence

Consultative selling

RFP/RFI experience

Enterprise sales

Pipeline management

Stakeholder management

Market targeting

Education

Bachelor's degree in a related field

Tools

CRM systems

Pricing & modeling tools

Job description

Concentrix Philippines is repositioning from a traditional contact center operator into an integrated business solutions provider, moving up the value chain to compete for the same tech- and AI-centered transformation mandates that Accenture, Deloitte, and NTT pursue. The New Logo Seller is a front-line driver of that shift: someone who can walk into a net-new account and sell an AI-powered, technology-enabled CX and business-process transformation, not just seats or headcount, backed by deep operational contact center expertise as a differentiator competitors on either side can't match.

This is a hunting role. Success means opening net-new PH domestic accounts, winning them against both global consultancies and direct-to-client software vendors, and converting formal RFP/RFI procurement processes into signed, revenue-generating logos.

Role Summary

The New Logo Seller owns net-new logo acquisition for Concentrix's PH domestic business. You will identify, qualify, and win first-time clients, enterprises and government agencies undergoing digital and CX transformation, by architecting deals that combine Concentrix's technology partner ecosystem (Zendesk, NICE CXone/Cognigy, Qualtrics, Databricks, Kore.AI, Meltwater, and others) with Concentrix's own AI assets (ixHero, ELLIE) and its Assess-Define-Transform delivery methodology.

You'll run the full net-new sales motion end to end: prospecting and account targeting, RFP/RFI response, solution positioning against competitive vendor shootouts, commercial/TCV modeling, negotiation, and close, then hand off a well-scoped account to delivery.

Key Responsibilities

• Build and personally carry a pipeline of net-new logo opportunities across PH domestic sectors, including BFSI, government/GOCCs, healthcare, telco, utilities/energy, aviation and logistics, education, and retail.
• Lead net-new deals through the full sales cycle with stage discipline, from Lead/Qualification through RFP/RFI, Proposal, and Negotiation/Closing to Won, with accurate, weekly-updated pipeline data (stage, TCV, next step, confidence).
• Win competitive RFP/RFI processes and vendor shootouts against both global SI/consultancies (e.g. Accenture, Deloitte, NTT) and direct conversational-AI/CX software vendors.
• Architect integrated solutions that combine Concentrix's technology partner stack with its own AI capabilities and CX operational delivery track record, working closely with pre-sales/solution architects to keep proposals differentiated and deliverable.
• Build and defend commercial models and TCV/pricing proposals for net-new opportunities, in local currency and USD.
• Develop and multi-thread relationships with senior client stakeholders, including CIO/CTO, COO, and Head of Digital/CX equivalents, from first contact through executive sponsorship.
• Navigate long-cycle, multi-stakeholder government and enterprise procurement processes, including formal bid submissions, technical evaluations, and BAFO/commercial negotiation rounds.
• Partner with marketing/demand generation on account-based targeting against a defined new-logo target list, and represent Concentrix at industry events, roundtables, and partner-hosted forums.
• Hand off signed accounts cleanly to delivery and account management, with a scoped SOW and clear success criteria.

What Success Looks Like

• Net-new logo bookings (TCV) against an annual target, with a healthy mix of new-logo wins across the first 12 months.
• A qualified pipeline maintained at a defined coverage ratio against target, updated on a weekly cadence with accurate stage, confidence, and next-step data.
• A win rate on contested RFP/RFI processes that consistently outperforms the book-wide baseline.
• Deal cycle time that reflects disciplined progression through each stage, with no opportunities stalling for months without a next step.
• A track record of multi-threaded accounts, not single-threaded through one buyer, by the time a deal reaches Negotiation/Closing.

Required Qualifications & Experience

• 8-12 years of B2B Enterprise sales experience, with a demonstrated, verifiable track record of personally hunting and closing net-new logo accounts of significant size.
• Experience selling into formal RFP/RFI-driven procurement processes, ideally including Philippine government/GOCC procurement.
• Comfort building and defending commercial/TCV models and pricing proposals, and negotiating multi-year, multi-stakeholder contracts.
• Strong executive presence and consultative selling skills, able to engage CIO/CTO, COO, and Head of Digital/CX-level stakeholders credibly.
• Proven ability to manage a multi-stage, multi-month sales cycle with rigorous pipeline discipline.
• Based in or able to work from Metro Manila, with willingness to travel domestically for client meetings.
• An existing network of enterprise IT, CX, or Operations decision-makers within the Philippine market.

Preferred Qualifications

• Familiarity with CX, CRM, or AI/automation platforms such as Zendesk, NICE CXone/Cognigy, Qualtrics, Kore.AI, or Databricks.
• Prior exposure to BPO, contact center, or CX-adjacent selling is helpful but not required; strong enterprise/tech sellers from adjacent industries (SaaS, systems integration, cloud) are welcome to apply.
• An existing network of enterprise IT, CX, or Operations decision-makers within the Philippine market.
• Experience competing against, and winning against, global consultancies (Accenture, Deloitte, NTT) or direct AI/CX software vendors in competitive deals.

About the Role

Concentrix Philippines is repositioning from a traditional contact center operator into an integrated business solutions provider, moving up the value chain to compete for the same tech- and AI-centered transformation mandates that Accenture, Deloitte, and NTT pursue. The New Logo Seller is a front-line driver of that shift: someone who can walk into a net-new account and sell an AI-powered, technology-enabled CX and business-process transformation, not just seats or headcount, backed by deep operational contact center expertise as a differentiator competitors on either side can't match.

This is a hunting role. Success means opening net-new PH domestic accounts, winning them against both global consultancies and direct-to-client software vendors, and converting formal RFP/RFI procurement processes into signed, revenue-generating logos.

Role Summary

The New Logo Seller owns net-new logo acquisition for Concentrix's PH domestic business. You will identify, qualify, and win first-time clients, enterprises and government agencies undergoing digital and CX transformation, by architecting deals that combine Concentrix's technology partner ecosystem (Zendesk, NICE CXone/Cognigy, Qualtrics, Databricks, Kore.AI, Meltwater, and others) with Concentrix's own AI assets (ixHero, ELLIE) and its Assess-Define-Transform delivery methodology.

You'll run the full net-new sales motion end to end: prospecting and account targeting, RFP/RFI response, solution positioning against competitive vendor shootouts, commercial/TCV modeling, negotiation, and close, then hand off a well-scoped account to delivery.

Key Responsibilities

• Build and personally carry a pipeline of net-new logo opportunities across PH domestic sectors, including BFSI, government/GOCCs, healthcare, telco, utilities/energy, aviation and logistics, education, and retail.
• Lead net-new deals through the full sales cycle with stage discipline, from Lead/Qualification through RFP/RFI, Proposal, and Negotiation/Closing to Won, with accurate, weekly-updated pipeline data (stage, TCV, next step, confidence).
• Win competitive RFP/RFI processes and vendor shootouts against both global SI/consultancies (e.g. Accenture, Deloitte, NTT) and direct conversational-AI/CX software vendors.
• Architect integrated solutions that combine Concentrix's technology partner stack with its own AI capabilities and CX operational delivery track record, working closely with pre-sales/solution architects to keep proposals differentiated and deliverable.
• Build and defend commercial models and TCV/pricing proposals for net-new opportunities, in local currency and USD.
• Develop and multi-thread relationships with senior client stakeholders, including CIO/CTO, COO, and Head of Digital/CX equivalents, from first contact through executive sponsorship.
• Navigate long-cycle, multi-stakeholder government and enterprise procurement processes, including formal bid submissions, technical evaluations, and BAFO/commercial negotiation rounds.
• Partner with marketing/demand generation on account-based targeting against a defined new-logo target list, and represent Concentrix at industry events, roundtables, and partner-hosted forums.
• Hand off signed accounts cleanly to delivery and account management, with a scoped SOW and clear success criteria.

What Success Looks Like

• Net-new logo bookings (TCV) against an annual target, with a healthy mix of new-logo wins across the first 12 months.
• A qualified pipeline maintained at a defined coverage ratio against target, updated on a weekly cadence with accurate stage, confidence, and next-step data.
• A win rate on contested RFP/RFI processes that consistently outperforms the book-wide baseline.
• Deal cycle time that reflects disciplined progression through each stage, with no opportunities stalling for months without a next step.
• A track record of multi-threaded accounts, not single-threaded through one buyer, by the time a deal reaches Negotiation/Closing.

Required Qualifications & Experience

• 8-12 years of B2B Enterprise sales experience, with a demonstrated, verifiable track record of personally hunting and closing net-new logo accounts of significant size.
• Experience selling into formal RFP/RFI-driven procurement processes, ideally including Philippine government/GOCC procurement.
• Comfort building and defending commercial/TCV models and pricing proposals, and negotiating multi-year, multi-stakeholder contracts.
• Strong executive presence and consultative selling skills, able to engage CIO/CTO, COO, and Head of Digital/CX-level stakeholders credibly.
• Proven ability to manage a multi-stage, multi-month sales cycle with rigorous pipeline discipline.
• Based in or able to work from Metro Manila, with willingness to travel domestically for client meetings.
• An existing network of enterprise IT, CX, or Operations decision-makers within the Philippine market.

Preferred Qualifications

• Familiarity with CX, CRM, or AI/automation platforms such as Zendesk, NICE CXone/Cognigy, Qualtrics, Kore.AI, or Databricks.
• Prior exposure to BPO, contact center, or CX-adjacent selling is helpful but not required; strong enterprise/tech sellers from adjacent industries (SaaS, systems integration, cloud) are welcome to apply.
• An existing network of enterprise IT, CX, or Operations decision-makers within the Philippine market.
• Experience competing against, and winning against, global consultancies (Accenture, Deloitte, NTT) or direct AI/CX software vendors in competitive deals.