Business Partner - Specialist, Sales Development

Concentrix CVG Philippines, Inc.; Makati; Sur place; PHP 400 000 - 700 000; Plein temps

Avantages offerts par ce poste

Health Insurance with Dental Coverage

Paid Time off

Bereavement Leave

Life Insurance

Group Personal Accident Program

Employee Assistance Program Rewards

Wellness Incentive Program

Learning and Development Programs

Résumé du poste

Concentrix CVG Philippines, Inc. is seeking a Business Partner - Specialist in Sales Development in the Makati area. The role focuses on outbound prospecting, lead qualification, and driving market development goals.

You will qualify leads, maintain CRM data, and collaborate with Sales and Marketing to deliver a professional customer experience across channels while building product knowledge for effective solutions.

Qualifications

• 2+ years in customer service or sales roles.
• Experience meeting personal and team sales quotas.
• Experience making high-volume outbound calls.
• Familiarity with learning new technology and data.
• Strong problem-solving abilities and MS Office proficiency.
• Experience with Salesforce.com or similar CRM is preferred.
• Open to or able to work from home when needed.

Responsabilités

• Follow outbound contact schedule to reach targeted potential customers.
• Assess and prioritize leads from sales, trials, partners and other sources.
• Qualify the BANT of leads (budget, authority, need, timeline).
• Assist Sales and Marketing to achieve Market Development goals.
• Identify best solutions for customers and how to implement them.
• Maintain trust between customers and clients and ensure satisfaction.
• Develop product knowledge and technical understanding to assess needs.
• Handle customer concerns and roadblocks to improve usage.
• Manage high-volume customer contacts via phone and email daily.
• Collaborate with team and management to deliver a professional experience.
• Keep CRM data complete and accurate.

Connaissances

Customer service

Sales quotas

High-volume calling

CRM experience

English proficiency

MS Office

Salesforce.com

Outils

Salesforce.com

MS Office

Description du poste

Job Title: Business Partner - Specialist, Sales Development

You Will:

• Follow outbound contact schedule to reach targeted potential customers identified through prospecting
• Assess and prioritize leads from sales, trials, partners and other sources
• Qualify the BANT (budget, authority, need and timeline) of leads
• Help Sales and Marketing reach Market Development related goals
• Help identify the best solutions for customers and how to implement those solutions
• Foster trust between customers and clients
• Reach mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured

You have:

• 2+ years of experience working in a customer service or sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Experience learning new technology
• Prior knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home

Our Benefits/Perks:

• Health Insurance with Dental Coverage for Employees
• Paid Time off
• Bereavement Leave
• Life Insurance
• Group Personal Accident Program
• Employee Assistance Program Rewards and recognition programs
• Wellness Incentive Program
• Learning and Development Programs

Location: PHL Makati City - Ayala North Exchange

Language Requirements: English (Required)

Time Type: Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to‑end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.