Business Partner - Specialist, Renewal Sales

Concentrix CVG Philippines, Inc.; Makati; Presencial; PHP 480 000 - 600 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance with Dental Coverage

Bereavement Leave

Life Insurance

Group Personal Accident Program

Employee Assistance Program

Wellness Incentive Program

Learning and Development Programs

Resumo da oferta

Concentrix CVG Philippines, Inc. in Makati is seeking a Business Partner - Specialist, Renewal Sales to drive revenue through renewals and upsell opportunities.

The role requires handling a high-volume of outbound calls and emails, maintaining CRM data, and providing accurate forecasts while delivering a professional customer experience. You will work within a designated territory, leveraging product knowledge and Salesforce CRM to understand client requirements and overcome objections.

Qualificações

• 2+ years of experience in a customer service or sales capacity.
• Prior success in achievement of personal and team sales quota/goals.
• Experience in high-volume calling.
• Experience learning new technology and data.
• Problem solving skills.
• Excellent knowledge of MS Office programs.
• Experience working with Salesforce.com or similar CRM.
• Experience or willingness to work from home.

Responsabilidades

• Sell renewals/services within a dedicated territory to meet revenue-based quota.
• Provide accurate weekly/monthly/quarterly sales forecast.
• Master product knowledge and technical understanding to assess client requirements.
• Address customer concerns hindering satisfaction or product usage.
• Manage competitive pressures and handle objections to retain or win customers.
• Handle high volume of outbound calls and emails daily.
• Collaborate with team/management to provide professional customer interactions.
• Maintain CRM data to capture all relevant information.
• Undertake sales motions including lead qualification, conversion, health checks, and renewals.

Conhecimentos

Sales experience

Quota attainment

High-volume calls

Tech literacy

Problem solving

MS Office

Salesforce CRM

Remote work willing

Ferramentas

Salesforce CRM

Descrição da oferta de emprego

Job Title: Business Partner - Specialist, Renewal Sales Job Description The Sales Representative is responsible for demonstrating the value and benefits of our cliente’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Have:

• 2+ years of experience working in a customer service or sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home

You will:

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

Our Benefits/Perks:

• Health Insurance with Dental Coverage for Employees
• Bereavement Leave
• Life Insurance
• Group Personal Accident Program
• Employee Assistance Program
• Wellness Incentive Program
• Learning and Development Programs

Location: PHL Makati City - Ayala North Exchange

Language Requirements: English (Required)

Time Type: Full time

Mission:

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview:

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.