Dining Operations Lead: Guest Experience & Team Leadership

Vikings Group of Companies; Parañaque; On-site; PHP 290,000 - 424,000; Full time

Job summary

Vikings Group of Companies is seeking a Junior Dining Manager for its Tong Yang brand to lead dining operations and ensure exceptional guest service. You will oversee dining operations and ensure smooth restaurant performance, while driving excellent team results.

The role requires 1–2 years in a supervisory hospitality position, a relevant degree, strong customer service orientation, and willingness to work on-site with flexible schedules including weekends and holidays.

Qualifications

• Bachelor's Degree in Hospitality Management, Hotel & Restaurant Management, Business Management, or related field.
• 1–2 years as Shift Manager/Supervisor or similar in hospitality.
• Strong knowledge of customer service and restaurant operations.
• Excellent leadership, communication, and interpersonal skills.
• Familiarity with POS systems, scheduling, and restaurant reporting.
• Strong problem-solving and guest relations skills.
• Willing to work on-site with flexible weekends/holidays.
• Ready to start immediately and assigned to Tong Yang SM Megamall.

Responsibilities

• Oversee dining operations and guest service to ensure quality experiences.
• Maintain smooth restaurant operations and high team performance.
• Lead, coach, and develop restaurant staff for peak performance.

Skills

Customer service

Leadership

Communication

Guest relations

Education

Bachelor's Degree in Hospitality/HRM/Business Management

Tools

POS systems

Job description

Vikings Group of Companies is seeking a Junior Dining Manager for its Tong Yang brand to lead dining operations and ensure exceptional guest service. You will oversee dining operations and ensure smooth restaurant performance, while driving excellent team results.

The role requires 1–2 years in a supervisory hospitality position, a relevant degree, strong customer service orientation, and willingness to work on-site with flexible schedules including weekends and holidays.