Digital Customer Experience & Sales Specialist

Globe Telecom; Taguig; On-site; PHP 279,000 - 446,400; Full time

Job summary

A leading telecommunications company in the Philippines is seeking a Customer Experience Ambassador to assist customers with digital channels and sales. This role requires a Bachelor's degree and 3-5 years of relevant experience. Ideal candidates will have strong skills in customer service, sales, and digital proficiency. The position offers full-time employment with various shift options including weekends.

Qualifications

• Bachelor's degree holder with 3-5 years experience in a sales and customer-facing role.
• Willingness to work various shifts including weekends and holidays.
• Basic technical proficiency with CRM tools and online platforms.

Responsibilities

• Assist customers in using digital channels with face-to-face education.
• Attend to sales and service needs of customers.
• Process sales and services applications in the system.

Skills

Customer Service

Sales Experience

Digital Literacy

Interpersonal Skills

Problem Solving

Education

Bachelor's Degree

Tools

CRM tools

POS systems

Job description

A leading telecommunications company in the Philippines is seeking a Customer Experience Ambassador to assist customers with digital channels and sales. This role requires a Bachelor's degree and 3-5 years of relevant experience. Ideal candidates will have strong skills in customer service, sales, and digital proficiency. The position offers full-time employment with various shift options including weekends.