Customer Experience & Digital Services Advocate

Globe Telecom, Inc.; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading telecommunications company in the Philippines is seeking a Customer Experience Ambassador to create a positive experience for customers. You will assist customers in using digital channels and attend to their sales and service needs. Responsibilities include processing transactions and payments. The ideal candidate should possess excellent customer service and sales skills. Join us to contribute to creating a Globe of Good.

Qualifications

• Proven ability to assist customers in a digital environment.
• Experience in sales and service transactions.
• Strong communication and interpersonal skills.

Responsibilities

• Provide assistance and recommendations on Globe products and services.
• Attend to sales and service needs of customers.
• Process payments for bills and other transactions.

Skills

Customer service skills

Sales skills

Digital assistance

Job description

A leading telecommunications company in the Philippines is seeking a Customer Experience Ambassador to create a positive experience for customers. You will assist customers in using digital channels and attend to their sales and service needs. Responsibilities include processing transactions and payments. The ideal candidate should possess excellent customer service and sales skills. Join us to contribute to creating a Globe of Good.