Batangas Customer Experience Pro — Digital & Sales Support

Globe Telecom, Inc.; Batangas City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading telecommunications company in the Philippines is seeking a Customer Experience Ambassador in Batangas City. The role involves assisting customers with digital channels, managing sales and service needs, and processing transactions. Candidates should hold a bachelor's degree and possess 3-5 years of retail and customer experience. This position requires flexibility for various shifts and strong interpersonal skills.

Qualifications

• Bachelor's Degree Holder (Graduate).
• 3-5 years of experience in sales and customer-facing role.
• Willing to work in various shifts including weekends and holidays.
• Basic technical proficiency with online platforms.
• Strong interpersonal, communication, and active listening skills.

Responsibilities

• Assist customers in using digital channels through education.
• Attend to sales and service needs of customers.
• Approve and process sales and service applications.
• Process payments for bills and purchases.

Skills

Customer Service

Digital Skills

Sales Experience

Interpersonal Skills

Problem Solving

Education

Bachelor's Degree

Tools

CRM Tools

POS Systems

Job description

A leading telecommunications company in the Philippines is seeking a Customer Experience Ambassador in Batangas City. The role involves assisting customers with digital channels, managing sales and service needs, and processing transactions. Candidates should hold a bachelor's degree and possess 3-5 years of retail and customer experience. This position requires flexibility for various shifts and strong interpersonal skills.