[David Jones] Vendor Support Officer

Satellite Office; Philippines; On-site; PHP 300,000 - 520,000; Full time

Job summary

Satellite Office in the Philippines seeks an experienced Trade Accounts Payable professional to ensure vendor invoices are processed accurately and on time. You will manage 3-way invoice matching and resolve costing variances with the merchandise team.

Strong attention to detail and ERP experience are essential. Daily duties include following up on outstanding invoices, reconciling vendor accounts, and supporting prepayment processing while maintaining high standards in a fast-paced environment.

Qualifications

• 2-3 years of experience in a Trade Accounts Payable role.
• Experience with an ERP system, preferably Oracle.
• High attention to detail.
• Ability to prioritise tasks in a high volume & fast paced environment.
• Fluent written and verbal skills in English.

Responsibilities

• Resolve vendor queries within specified timelines to keep VSO functioning optimally.
• Follow up with stores on outstanding invoices and verify product receipt.
• Investigate and address short/over shipments with stores and vendors.
• Follow up with merchandise teams for pricing and GST discrepancies.
• Manage 3-way invoice matching and resolve costing variances with merchandise.
• Conduct reconciliations for key vendors per company policies.
• Support management of the VSO inbox.
• Process and manage prepayment accounts.
• Investigate and chase debit balances and aged invoices in the AP ledger.
• Prepare ad hoc reports as required.

Skills

Excel

Attention to detail

Prioritisation

English proficiency

Tools

Oracle ERP

Job description

Responsibilities

• Ensure that the VSO functions optimally by resolving all vendor queries within specified timelines.

• Follow up with stores on outstanding invoices and determine if product has been received into stores. All short shipment/over shipment queries from vendors are investigated with stores and addressed with the vendor accordingly.

• Follow up with merchandise teams for any pricing and GST discrepancies

• 3-way invoice matching - manage the unmatched invoicing function and address issues with merchandise to work through costing variances and revisions to master filing and PO quantities.

• Reconciliations for key vendors in accordance with company policies

• Support the management the VSO inbox

• Processing and management of prepayment accounts

• Investigation and chasing of debit balances and aged invoices/entries that sit on the AP ledger

• Ad hoc reports/duties as required

Qualifications

• Basic to Intermediate experience with Microsoft Excel
• Minimum 2-3 years’ experience in a Trade Accounts Payable role.
• Experience with an ERP system, preferably Oracle.
• High attention to detail.
• Ability to prioritise tasks in a high volume & fast paced environment.
• Fluent written and verbal skills in English