Customer Support Tech — In-Office + Growth & Benefits

iQor (Philippines), Inc.; Dasmariñas; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive pay

Monthly incentives

HMO coverage

Leave benefits

Night differential

Onsite medical care

Job summary

iQor Philippines, Inc. invites you to join as a Customer Service Representative - Technical Support (Work-In-Office). From day one you'll be supported by a team that helps you grow, learn new skills, and build a career.

Daily tasks include taking inbound calls, listening to customers, and offering solutions. You'll aim to resolve issues on the first call and share product knowledge clearly.

Qualifications

• High school/senior high graduate.
• Strong English communication skills.
• Customer service or BPO experience is a plus, but not required.
• Positive, dependable attitude with a willingness to learn.
• Comfortable using a computer and navigating online tools.

Responsibilities

• Take inbound calls with energy, empathy, and professionalism.
• Connect with customers, listen closely, and offer the right solutions.
• Build trust with clients and teammates by being dependable and supportive.
• Handle customer needs with care, aiming to resolve issues on the first call.
• Deliver excellent service while learning how to meet customer experience goals.
• Share product knowledge in a clear, friendly way that helps customers.

Skills

Strong English

Customer service

Willing to learn

Computer literacy

Education

High School / Senior High

Job description

iQor Philippines, Inc. invites you to join as a Customer Service Representative - Technical Support (Work-In-Office). From day one you'll be supported by a team that helps you grow, learn new skills, and build a career.

Daily tasks include taking inbound calls, listening to customers, and offering solutions. You'll aim to resolve issues on the first call and share product knowledge clearly.