Customer Experience Specialist - Growth & Impact

ResultsCX Named ‘Major Contender’ in Everest Group; Batangas City; Presencial; PHP 240 000 - 360 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Career development programs

Resumo da oferta

ResultsCX in Lipa, Batangas is hiring a Customer Service Representative to deliver top-notch service via phone, email, and chat. You will provide clear guidance, resolve inquiries, and handle issues with empathy, while navigating multiple systems accurately.

Candidates should have at least 6 months call center experience, a high school diploma, and be willing to work onsite on shifting schedules. Growth opportunities and ongoing training are available.

Qualificações

• Strong communication and typing skills (minimum 35 WPM).
• A growth mindset and proactive attitude.
• Willingness to work onsite and on shifting schedules.
• Minimum 6 months of call center experience is required.

Responsabilidades

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Conhecimentos

Communication skills

Typing speed 35 WPM

Call center experience

Empathy

Problem solving

Formação académica

High school diploma or equivalent

Ferramentas

Systems and tools navigation

Descrição da oferta de emprego

ResultsCX in Lipa, Batangas is hiring a Customer Service Representative to deliver top-notch service via phone, email, and chat. You will provide clear guidance, resolve inquiries, and handle issues with empathy, while navigating multiple systems accurately.

Candidates should have at least 6 months call center experience, a high school diploma, and be willing to work onsite on shifting schedules. Growth opportunities and ongoing training are available.