Customer Support Pro - Project Based (Onsite, Lipa)

ResultsCX Named ‘Major Contender’ in Everest Group; Batangas City; On-site; PHP 201,000 - 312,000; Full time

Job summary

ResultsCX in Lipa, Batangas invites applications for a Customer Support Associate - Project Based. You will deliver high-quality service across phone, email and chat, guiding customers with clear instructions and timely responses to their questions.

You will work onsite, on shifting schedules, and grow through paid training. No prior contact center experience is required—just a proactive mindset and commitment to helping customers, with opportunities to develop in a purpose-driven team.

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• A growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required—just the drive to learn and succeed

Responsibilities

• Deliver high-quality customer service via phone, email, and chat
• Provide clear, effective guidance and solutions to customer inquiries
• Resolve issues with empathy and professionalism
• Navigate multiple systems and tools with confidence and accuracy

Skills

Communication

Typing 35 WPM

Customer service

Basic computer skills

onsite work

Adaptability

Education

High school diploma

Job description

ResultsCX in Lipa, Batangas invites applications for a Customer Support Associate - Project Based. You will deliver high-quality service across phone, email and chat, guiding customers with clear instructions and timely responses to their questions.

You will work onsite, on shifting schedules, and grow through paid training. No prior contact center experience is required—just a proactive mindset and commitment to helping customers, with opportunities to develop in a purpose-driven team.