Customer Support Representative (Open for Fresh Graduates)

J-K Network Services; Taguig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance (HMO)

Job summary

A leading IT service provider in Taguig is seeking a Customer Support Representative. This on-site role is open to fresh graduates and offers a full-time position with opportunities for performance bonuses and incentives. Responsibilities include responding to customer inquiries, resolving complaints, and maintaining accurate records. Candidates should hold a bachelor's degree and have some experience in customer service. Join a dynamic team and kickstart your career in a supportive environment.

Qualifications

• Open for fresh graduates and undergraduate candidates.
• With 6 months - 1 year of experience in customer service is an advantage.
• With 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interview.
• Can start as soon as possible.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.
• Meet response time and satisfaction targets.

Skills

Customer Service skills

Problem-solving skills

Communication skills

Education

Bachelor's degree

Tools

CRM software

Job description

Customer Support Representative (Open for Fresh Graduates)

On-site - Taguig Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

COMPANY PROFILE: For over 20 years, the company has delivered IT business development services, specializing in cloud-based server setup, maintenance, security, and user-friendly system design, while leveraging current web and marketing trends to help businesses optimize their IT operations.

Company Industry: IT Company

Postal Code: 1184

Work Set Up: Onsite

JOB REQUIREMENTS:

Bachelor's degree holder

Open for Fresh Graduate and Undergraduate candidates

With 6 months - 1 year of experience in Customer Service is an advantage.

Amenable to attend interview

Can start as soon as possible

JOB RESPONSIBILITIES:

Respond to customer inquiries via phone, email, chat, or in person

Resolve complaints and provide appropriate solutions

Maintain accurate customer records in CRM systems

Meet response time and satisfaction targets

If the position requires you to work overseas, please be vigilant and beware of fraud.

Tips

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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