Customer Service Assistant (Open for Fresh Graduates)

J-K Network Services; Pasay; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government Mandated Benefits

HMO for Employee and 2 Free Dependents

13th Month Pay

Performance Bonus

Incentives

Job summary

A BPO Company is seeking a Customer Service Assistant in Pasay. The position is open to fresh graduates and requires a Bachelor's degree. Candidates must be willing to work on a shifting schedule and provide excellent customer support. This full-time role offers a salary of Php20,000-Php25,000 with government-mandated benefits and performance bonuses.

Qualifications

• Bachelor’s degree holder.
• Open for Fresh Graduates.
• Willing to work on a shifting schedule.

Responsibilities

• Respond promptly and professionally to customer questions.
• Conduct follow-up checks to ensure issues are resolved.
• Run and analyze reports to identify common problems.
• Maintain accurate and organized customer records.
• Perform additional duties to enhance service quality.

Skills

Customer service proficiency

Effective communication

Problem-solving skills

Education

Bachelor's degree

Job description

Customer Service Assistant (Open for Fresh Graduates)

On-site - Pasay Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Client Profile: This company offers IT, and Business Consulting. They have been in the industry for almost 45 years.

Position: Customer Service Assistant (Open for Fresh Graduates)

Company Industry: BPO Company

Postal Code: 2023

Salary Offer: Php20,000-Php25,000

Work Schedule: Shifting Schedule

Work Set Up: Work Onsite

BENEFITS

• Government Mandated Benefits
• HMO for Employee and 2 Free Dependents (On Day 1)
• 13th Month Pay

Job Requirements

• Bachelor’s degree holder
• Open for Fresh Graduates
• Willing to work on a shifting schedule
• Willing to work fully onsite in Clark, Pampanga
• Can start as soon as possible

Job Responsibilities

• Respond promptly and professionally to customer questions and provide effective support in resolving issues.
• Conduct follow-up checks with clients to ensure all concerns have been fully resolved and customer satisfaction is achieved.
• Run and analyze reports to identify common problems, trends, and areas for improvement.
• Maintain accurate, organized, and up-to-date customer records in all required systems.
• Perform additional duties and tasks as assigned to support the team and enhance service quality.

Recruitment Process (Online and Face to face)

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• withholds your ID,
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• collects illicit benefits,
• or other illegal situations.

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