Customer Service Staff

J-K Network Services; Makati; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A leading IT service provider in the Philippines is seeking a full-time customer service representative in Makati. Candidates should hold a bachelor's degree and be either fresh graduates or undergraduates with customer service experience as an advantage. The role involves responding to inquiries via various channels and maintaining customer records. The company offers performance bonuses, health insurance, and other government-mandated benefits.

Qualifications

• Bachelor's degree holder.
• Open for fresh graduates and undergraduates.
• 6 months to 1 year of experience in customer service is an advantage.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.
• Meet response time and satisfaction targets.

Skills

Customer service experience

Communication skills

Education

Bachelor's degree

Tools

CRM Systems

Job description

On-site - Makati Fresh Graduate/Student Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Read More

Look for Ms. Bianca

COMPANY PROFILE: For over 20 years, the company has delivered IT business development services, specializing in cloud-based server setup, maintenance, security, and user-friendly system design, while leveraging current web and marketing trends to help businesses optimize their IT operations.

Company Industry: IT Company

Work Set Up: Onsite

JOB REQUIREMENTS:

Bachelor's degree holder

Open for Fresh Graduate and Undergraduate candidates

With 6 months - 1 year of experience in Customer Service is an advantage.

Amenable to attend interview

Can start as soon as possible

JOB RESPONSIBILITIES:

Respond to customer inquiries via phone, email, chat, or in person

Resolve complaints and provide appropriate solutions

Maintain accurate customer records in CRM systems

Meet response time and satisfaction targets

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