Customer Service Representative (Online interview only)

J-K Network Services; Taguig; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A leading IT consultancy firm is looking for a Customer Service Representative to assist customers with inquiries and orders. Ideal candidates are fresh graduates with strong customer service skills and effective communication abilities. This full-time position is onsite in Taguig, offering a competitive salary and performance bonuses.

Qualifications

• Fresh graduates can apply.
• At least 2-3 years customer service experience is an advantage.

Responsibilities

• Handle incoming calls, emails, or chat messages to inform customers.
• Assist customers with orders, tracking, and returns.
• Collect feedback for improvement.

Skills

Customer service skills

Effective communication

Problem-solving

Education

Bachelor’s Degree

Job description

Customer Service Representative (Online interview only)

On-site - Taguig Fresh Graduate/Student Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

This company is one of the IT companies that is providing IT Consultancy. They have been in the industry for almost 59 years

Position: Customer Service Associate

Company Industry: IT Company

Salary Offer: Php25,000-Php30,000

Work Schedule: Shifting Schedule

Work Set Up: Onsite

• Bachelor’s Degree of any course.
• Fresh Graduates can apply
• With at least 2-3 years customer service experience is an advantage
• Amenable to attend interviews
• Willing to work either in Pasay or Taguig
• Can start as soon as possible

Responsibilities:

• Handle incoming calls, emails, or chat messages to provide information about products, services, and company policies.
• Assist customers with placing orders, tracking shipments, processing returns, and updating account information.
• Provide guidance and assistance to customers even after the completion of sales transactions.
• Collect and relay feedback or suggestions to management for continuous service improvement.
• Collaborate with sales, logistics, and technical teams to ensure timely resolution of customer needs.