Customer Service Representative (Online interview only)

J-K Network Services; Pasay; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A leading recruitment firm is seeking a Customer Service Representative to work on-site in Pasay. This role involves handling customer inquiries via calls, emails, and chat, assisting with orders, and collaborating with teams to ensure customer satisfaction. Fresh graduates are welcome, and experience in customer service is a plus. The position offers a competitive salary of Php25,000-30,000 with performance bonuses and incentives.

Qualifications

• Fresh Graduates can apply.
• With at least 2-3 years customer service experience is an advantage.
• Adept in handling incoming calls, emails, or chat messages.

Responsibilities

• Handle incoming calls, emails, or chat messages to provide product information.
• Assist customers with placing orders and processing returns.
• Collect feedback for service improvement.

Skills

Customer service experience

Communication skills

Problem-solving skills

Education

Bachelor’s Degree of any course

Job description

Customer Service Representative (Online interview only)

On-site - Pasay Fresh Graduate/Student Bachelor Full-time

Share

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Read More

This company is one of theIT companies that is providing IT Consultancy. They have been in the industry for almost 59 years

Position: Customer Service Associate

Company Industry: IT Company

Salary Offer: Php25,000-Php30,000

Work Schedule: Shifting Schedule

Work Set Up: Onsite

• Bachelor’s Degree of any course.
• Fresh Graduates can apply
• With at least 2-3 years customer service experience is an advantage
• Amenable to attend interviews
• Willing to work either in Pasay or Taguig
• Can start as soon as possible

Responsibilities:

• Handle incoming calls, emails, or chat messages to provide information about products, services, and company policies
• Assist customers with placing orders, tracking shipments, processing returns, and updating account information.
• Provide guidance and assistance to customers even after the completion of sales transactions.
• Collect and relay feedback or suggestions to management for continuous service improvement.
• Collaborate with sales, logistics, and technical teams to ensure timely resolution of customer needs.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

Tips

Some of our features may not work properly on your device.