Customer Service Trainee: Grow Your Career

iQor, Inc.; Davao City; On-site; PHP 201,000 - 312,000; Full time

Job summary

iQor, Inc. is seeking polite, professional Customer Service Call Center Agents to professionally represent clients by delivering remarkable service to callers via phone. The role may handle high volumes and requires accurate, efficient responses to inquiries.

A high school diploma or equivalent is required, with flexibility to work various shifts, including nights and weekends. Join a culture that values growth and community involvement.

Qualifications

• Must show empathy and compassion.
• Able to work independently and in a team.
• Experience in a production environment.
• Maintain accuracy and production standards.
• Physical attendance is essential.
• Flexible to work any shift including nights and weekends.

Responsibilities

• Answer inbound calls and greet customers with energy and enthusiasm.
• Deliver amazing customer service through effective and timely resolution of inquiries.
• Build lasting relationships with clients and customers based on trust.
• Aim for first call resolution and take ownership of customer needs.

Skills

Empathy

Teamwork

Production experience

Accuracy

Attendance

Shift flexibility

Education

High school diploma

Job description

iQor, Inc. is seeking polite, professional Customer Service Call Center Agents to professionally represent clients by delivering remarkable service to callers via phone. The role may handle high volumes and requires accurate, efficient responses to inquiries.

A high school diploma or equivalent is required, with flexibility to work various shifts, including nights and weekends. Join a culture that values growth and community involvement.