Customer Service Representative | PHP 30,000 Joining Bonus*

Accenture; Mandaluyong; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental)

Allowances & bonuses

Training & certification

Paid sick and vacation leaves

Job summary

Accenture in Mandaluyong City invites you to join as a Customer Service Representative, delivering frontline support to customers and upholding service standards. You will handle inquiries, resolve issues, and contribute to a positive customer experience.

Open HS or SHS graduates with at least 6 months BPO experience are encouraged to apply. Onsite work, shift-based schedules, and a competitive benefits package await you.

Qualifications

• Open HS graduates and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• Provide customer service support according to scope of work and service level requirements.
• Ensure call quality and meet quantitative standards while resolving issues promptly.

Skills

Customer service

Communication skills

Education

High School Diploma or SHS

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Willing to work full-time onsite in Boni, Mandaluyong City

• Amenable to shifting schedules and holiday work.