Customer Service Representative (Voice) | With Online Hiring Process

Accenture; Taguig; Sur place; PHP 201 000 - 335 000; Plein temps

Avantages offerts par ce poste

HMO coverage

Allowances

Bonuses

Training & certifications

Paid leave

Résumé du poste

Accenture in Taguig is hiring a Customer Service Representative to deliver exceptional support to our clients. This role is full-time and onsite, requiring effective communication and adherence to service standards.

The ideal candidate has at least 6 months of BPO experience, strong verbal and written English, and flexibility to work shifts including holidays. We offer HMO coverage, allowances, performance incentives, and continuous training from day one to support your growth.

Qualifications

• Open HS or SHS graduates are eligible.
• Strong communication and customer-service orientation required.
• Willing to work full-time onsite in Taguig and on shifting schedules.

Responsabilités

• Provide customer service support according to call center SLAs.
• Resolve customer inquiries promptly and accurately while maintaining quality.

Connaissances

BPO experience

Strong communication skills

Formation

High School diploma (HS/SHS)

Description du poste

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

A Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Strong communication skills.

• Willing to work full-time onsite in Taguig City

• Amenable to shifting schedules and holiday work
  

*Terms and conditions apply