Customer Service Representative | Open for Newbie | Virtual Process

Crescendo Staffing and Business Consulting Inc.; Misamis Oriental; On-site; PHP 167,400 - 223,200; Full time

Job summary

A staffing and consulting firm in Misamis Oriental is seeking a customer service representative to provide exceptional support and handle inquiries. The role is entry-level and requires a high school diploma. Candidates should possess excellent communication and interpersonal skills, a positive attitude, and a willingness to learn. This position involves maintaining records, collaborating with team members, and participating in training programs.

Qualifications

• Entry-level, no prior experience required.
• Positive attitude, patience, and willingness to learn.
• Ability to handle multiple tasks and prioritize workload.

Responsibilities

• Provide exceptional customer service and support to clients.
• Handle inquiries and complaints efficiently.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance processes.
• Participate in training programs to improve skills.

Skills

Excellent communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Description

• Provide exceptional customer service and support to clients via various communication channels.
• Handle inquiries and complaints efficiently, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer service processes and improve service delivery.
• Participate in training and development programs to improve skills and product knowledge.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level, no prior experience required
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Positive attitude, patience, and willingness to learn
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize workload