Customer Service Representative

Work-1 Manpower Recruitment Services; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A recruitment services company in Cebu City is seeking candidates for an entry-level customer service role. Responsibilities include assisting customers with inquiries, resolving issues, and maintaining accurate records. Ideal candidates should possess a High School Diploma, strong communication skills, and a friendly demeanor. The position is based in an office environment but may offer remote work options.

Qualifications

• Entry-level position (0–2 years of experience required).
• Ability to manage multiple tasks efficiently.
• Must be friendly, patient, and customer-oriented.

Responsibilities

• Assist customers with inquiries regarding products and services.
• Provide support and resolve customer issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Upsell products and services as appropriate.

Skills

Strong communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Description

• Assist customers with inquiries regarding products and services
• Provide support and resolve customer issues promptly and effectively
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve customer service processes
• Upsell products and services as appropriate

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:Entry-level (0–2 years)
• Skills and Competencies:Strong communication and interpersonal skills
• Responsibilities and Duties:Ability to manage multiple tasks efficiently
• Qualities and Traits:Friendly, patient, and customer-oriented
• Working Conditions:Office environment with potential for remote work