Customer Service Representative (Open for fresh Graduate + Undergraduate)

J-K Network Services; Makati; On-site; PHP 167,400 - 223,200; Full time

Job summary

A cloud services provider based in Makati is seeking fresh graduates for an on-site role. The selected candidate will implement customer identification programs and conduct risk assessments, ensuring compliance with regulatory standards. Ideal applicants are those with experience in customer service or BPO. The position offers full-time hours, with a work schedule from Monday to Friday.

Qualifications

• Fresh graduates and senior high school students are encouraged to apply.
• Experience in customer service or BPO is preferred.

Responsibilities

• Implement and monitor customer identification program.
• Conduct customer risk assessments and categorize them based on risk profiles.
• Ensure compliance with regulatory standards and internal policies.

Skills

Customer service experience

Risk assessment skills

Education

Fresh Graduate

Senior High School

Job description

On-site - Makati | Fresh Graduate/Student | High/Senior High School | Full-time

Job Description

COMPANY PROFILE: This company provides server installation, operation, maintenance, and security services mainly for cloud environments with manned monitoring and 24/7 full support. This company was founded in 1992.

Work Schedule: Monday - Friday

Responsibilities

• Implement and monitor customer identification program.
• Conduct customer risk assessments and categorize them based on risk profiles.
• Ensure compliance with regulatory standards and internal policies.
• Input suspicious accounts on Escalated Spreadsheet.
• Endorses the drafted tax return for approval of filing and payment

Qualifications

• Fresh Graduate
• Undergraduate / Senior High School are welcome to apply
• Experience in customer service/BPO
• Amenable to work onsite
• Amenable to work in Makati

Recruitment Process

Initial and Final Interview is online (Zoom)

Working Location

On-site in Makati. If the position requires you to work overseas, please be vigilant and beware of fraud.

Security/Reporting

If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.