Customer Services Specialist (Open for Fresh Graduate)

J-K Network Services; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

No tardiness incentive

Transportation reimbursements

Government-mandated benefits

Maternity and paternity leave

Performance bonus and incentives

HMO

Job summary

A leading BPO service provider is seeking a Customer Services Specialist for on-site work in Taguig. This role is open to fresh graduates and requires at least 1 year of customer service experience. Responsibilities include handling customer inquiries and providing support about products. The company offers various benefits, including transportation reimbursements and performance bonuses.

Qualifications

• At least 1 year of experience in customer service for high school and undergraduate applicants.
• Open to fresh graduates.
• Able to start as soon as possible.

Responsibilities

• Handle customer inquiries with clear and accurate responses.
• Provide comprehensive support and information about the company's products and services.
• Build and maintain positive relationships with customers.
• Manage multiple responsibilities and prioritize tasks efficiently.
• Adhere to company policies, procedures, and regulatory guidelines.

Skills

Customer Service Experience

Communication Skills

Ability to Work in Shifting Schedules

Education

High School Diploma

Job description

Job Description

The company is seeking a Customer Services Specialist to work on-site in Taguig. The ideal candidate should have 1-3 years of experience, with a high school or senior high school diploma, and be available for full-time work.

Company Profile: The company is a BPO founded in 1992, offering IT and business development services.

Position: Customer Services Specialist (open to fresh graduates)

Work Details:

• Location: BGC Taguig
• Schedule: Monday - Friday (shifting day, mid, and night)
• Setup: On-site work

Benefits:

• No tardiness incentive
• Transportation reimbursements
• Government-mandated benefits
• Maternity and paternity leave
• Performance bonus and incentives
• HMO

Requirements:

• Open to fresh graduates
• At least 1 year of experience in customer service (for high school and undergraduate applicants)
• Able to start as soon as possible
• Willing to work in shifting schedules

Job Responsibilities:

• Handle customer inquiries with clear and accurate responses
• Provide comprehensive support and information about the company's products and services
• Build and maintain positive relationships with customers
• Manage multiple responsibilities and prioritize tasks efficiently
• Adhere to company policies, procedures, and regulatory guidelines

Recruitment Process:

• Initial interview
• Final interview
• Job offer

Working Location: Uptown Mall, 9th Ave, Taguig, Metro Manila, Philippines

Please be aware of potential scams and report any suspicious activity during the recruitment process.