Customer Service Associate

J-K Network Services

Makati

On-site

PHP 223,200 - 334,800

Full time

14 days+

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Benefits offered by this job

Performance Bonus

Incentives

Health Insurance (HMO)

Job summary

A leading IT services provider in Makati is seeking a Customer Service Representative to assist customers through various channels and resolve inquiries. The ideal candidate is a Bachelor's degree holder, preferably with customer service experience. Fresh graduates are encouraged to apply. The position offers performance bonuses and health benefits, making it ideal for those starting their career.

Qualifications

Open for fresh graduates and undergraduates.
Experience in customer service is a plus.

Responsibilities

Respond to customer inquiries via phone, email, chat, or in person.
Resolve complaints and provide appropriate solutions.
Maintain accurate customer records in CRM systems.
Meet response time and satisfaction targets.

Skills

Customer Service

Problem Solving

Education

Bachelor's degree

Job description

On-site - Makati Fresh Graduate/Student Diploma Full-time

Job Description

COMPANY PROFILE: For over 20 years, the company has delivered IT business development services, specializing in cloud-based server setup, maintenance, security, and user-friendly system design, while leveraging current web and marketing trends to help businesses optimize their IT operations.

Company Industry: IT Company

Work Set Up: Onsite

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Job Requirements