Customer Service Representative -(Open for fresh graduate)

J-K Network Services; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Government mandated benefits

Salary Increase

HMO

Vacation Leave Credits

Sick Leave Credits

Performance Bonus

Incentives

Job summary

A global IT services company in Makati is seeking a Customer Service Representative. This position focuses on handling customer inquiries and building relationships. Ideal for fresh graduates or candidates with 1 year of experience. The role requires excellent communication and problem-solving skills and is onsite in a shifting schedule.

Qualifications

• Open for fresh graduates.
• With at least 1 year customer service or BPO experience.
• Can start ASAP.
• Willing to work onsite.

Responsibilities

• In charge of handling customer calls and inquiries regarding the company's products and services.
• Responsible for proper documentation of inquiries.
• Realtime response to customer inquiries via email or other channels.
• Remain professional and positive while engaging with customers.
• Build a good relationship with customers or clients.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in Business Management or any course

Job description

Overview

Position: Customer Service Representative

Location: On-site, Makati

Who can apply: Fresh graduates or students with a bachelor’s degree; open for fresh graduates

Work Schedule: Shifting schedule; On-site

Company

A global IT company that helps organizations build innovative solutions, transform industries, and digital customer experience and trust & safety services.

Benefits

• Government mandated benefits
• Salary Increase
• HMO
• Vacation Leave Credits
• Sick Leave Credits
• Performance Bonus, Incentives

Job Description

Responsibilities

• In charge of handling customer calls and inquiries regarding the company\'s products and services
• Responsible for proper documentation of inquiries
• Realtime response to customer inquiries via email or other channels
• Remain professional and positive while engaging with customers
• Build a good relationship with customers or clients

Qualifications

• Bachelor\'s degree in Business Management or any course
• Open for fresh graduates
• With at least 1 year customer service or BPO experience
• Can start ASAP
• Willing to work onsite

Recruitment Process

• HR Interview
• Job offer

Notes

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who:

• withholds your ID
• requires you to provide a guarantee or collects property