Customer Service Representative (Fresh graduate can apply)

J-K Network Services; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government mandated benefits

13th Month Pay

HMO

Performance Bonus

Vacation Leave Credits

Sick Leave Credits

Job summary

A leading IT Company is seeking a Customer Service Representative in Taguig. The role is open to fresh graduates and requires at least 1 year of CSR experience. You will respond to customer inquiries, process orders, and provide support. The position offers government-mandated benefits, 13th-month pay, and a performance bonus. Join a team dedicated to innovative solutions and digital experiences.

Qualifications

• Open for college undergraduates.
• SHS graduates with CSR experience are welcome.
• At least 1 year experience as a CSR required.

Responsibilities

• Listen to customers' questions and provide answers.
• Provide information about products and services.
• Process orders, billing or payments.

Skills

Customer service experience

Communication skills

Ability to work on-site

Education

College undergraduate or SHS graduate

Job description

Job Title

Customer Service Representative (Fresh graduate can apply)

On-site - Taguig

Work Set Up: Onsite (Monday - Friday)

Company Industry: IT Company

Position: Customer Service Associate (Open for fresh graduate + SHS Graduate)

Look for Ms. Jai

Overview

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.

Responsibilities

• Listen to customers\' questions and concerns and provide answers or responses.
• Provide information about products and services.
• Take orders, calculate charges, and process billing or payments.
• Review customer accounts and make changes, if necessary
• Responsible for providing assistance, information, and support to customers regarding products or services

Qualifications

• College undergraduate can apply
• Open for SHS graduate with CSR experience
• With at least 1 year of experience as CSR
• Can attend virtual interview
• Willing to work on site at BGC Taguig City

Benefits & Perks

• Government mandated benefits
• 13th Month Pay
• HMO
• Performance Bonus, Incentives
• Vacation Leave Credits
• Sick Leave Credits

Recruitment Process

• Online interview only
• Initial Interview
• Final Interview
• Job Offer

Location & Safety

Working Location: Uptown Mall. 9th Ave, Taguig, Metro Manila, Philippines

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.