Customer Service Representative ( Online Recruitment Process)

J-K Network Services; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

HMO

13th Month Pay

Government Benefits

Leave credits

Sick Leave credits

Job summary

A leading IT company is seeking a Customer Service Representative to join their team in Taguig. The role involves answering customer calls, providing information on products and services, and ensuring customer satisfaction. Candidates must be open to working on-site and have at least 6 months of experience in a CSR role. The position offers a salary between Php20,000 and Php25,000, along with benefits including HMO and leave credits.

Qualifications

• Open for Senior High School graduate or Undergraduate.
• With 6 months experience in CSR role.
• Amendable to work on site in Taguig.
• Amendable to online interview.
• Can start as soon as possible.

Responsibilities

• Answer incoming customer calls quickly and courteously.
• Respond to questions regarding products, services, or account details.
• Make sure customers clearly understand the information shared.
• Offer genuine apologies for any inconvenience and provide appropriate solutions.
• Document frequent issues or feedback to support service improvements.

Skills

Customer communication

Problem-solving

Multitasking

Education

Senior High School graduate or Undergraduate

Job description

It’s been over 58 years that this company started to operate in the industry. It is one of the leading IT Company that provides IT consulting and data analysis to their client.

POSITION: Customer Service Representative ( Online Recruitment Process)

INDUSTRY: IT Company

WORK LOCATION: Taguig

WORK SCHEDULE: Shifting Schedule

SALARY: Php20,000-Php25,000

WORK SET UP: Work on site

BENEFITS:

• HMO
• 13th Month Pay
• Government Benefits
• Leave credits
• Sick Leave credits

Job Requirements

• Open for Senior High School graduate or Undergraduate
• With 6 months experience in CSR role
• Amendable to work on site in Taguig
• Amendable to online interview
• Can start as soon as possible

Responsibilities

• Answer incoming customer calls quickly and courteously.
• Respond to questions regarding products, services, or account details.
• Make sure customers clearly understand the information shared.
• Offer genuine apologies for any inconvenience and provide appropriate solutions.
• Document frequent issues or feedback to support service improvements.

For inquiries contact us:

Look for: Ms. Riva

RECRUITMENT PROCESS (Face to Face)

• Initial Interview
• Final Interview
• Job Offer