CSR (Customer Service-Online Interview)

J-K Network Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Job summary

A leading BPO company is looking for a Customer Service Representative (CSR) for their Ortigas, Pasig City location. This role involves handling customer inquiries, processing transactions, and maintaining accurate records. Candidates should have a Bachelor's degree and preferably some experience in customer service. The position offers a salary range of Php18,000-Php25,000 and requires work during graveyard shifts. Interested individuals can look for Ms. Jai for the online recruitment process.

Qualifications

• Open for Fresh Graduate, Undergraduate, and Senior Highschool graduate.
• With at least 6 months - 1 year of experience in Customer Service is an advantage.

Responsibilities

• Provide accurate and professional responses to customer inquiries regarding products and services.
• Process customer transactions and orders promptly and efficiently.
• Organize, update, and maintain data and information records.
• Address and resolve customer concerns by identifying issues and offering effective solutions.
• Perform other tasks and duties assigned by the immediate supervisor.

Skills

Customer service orientation

Effective communication

Problem-solving skills

Education

Bachelor's degree of any course

Job description

Company Profile: The company was established in 1976. Among the IT companies that are growing most rapidly, not just in the Philippines but also in Canada and Australia. This firm specializes in business consulting, systems integration, and IT services.

Position: CSR (Online Interview)

Company Industry: BPO Company

Location: Ortigas, Pasig City

Salary Offer: Php18,000-Php25,000 (Negotiable)

Work Schedule: Graveyard Shift

Work Set Up: Onsite

JOB REQUIREMENTS:

• Bachelor's degree of any course
• Open for Fresh Graduate, Undergraduate, and Senior Highschool graduate
• With at least 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interviews
• Can start as soon as possible

JOB RESPONSIBILITIES:

• Provide accurate and professional responses to customer inquiries regarding products and services.
• Process customer transactions and orders promptly and efficiently.
• Organize, update, and maintain data and information records.
• Address and resolve customer concerns by identifying issues and offering effective solutions.
• Perform other tasks and duties assigned by the immediate supervisor.

RECRUITMENT PROCESS: (ONLINE ONLY): LOOK FOR : MS. JAI

• Initial Interview
• Final Interview
• Job Offer