Customer Support Specialist

J-K Network Services; Mandaluyong; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading BPO company is seeking a Customer Support Specialist to assist with customer inquiries and order processing. This role is ideal for fresh graduates or those with limited experience in customer service. You'll handle transactions efficiently and resolve customer concerns in a professional manner. The position offers a salary ranging from Php20,000 to Php25,000 and requires a Bachelor's degree. This is an onsite role located in Pasig City, with an opportunity to start immediately.

Qualifications

• Open for Fresh Graduates, Undergraduates, or Senior High School graduates.
• Experience in Customer Service is an advantage.
• Willing to attend interviews.

Responsibilities

• Address customer inquiries about products and services.
• Handle customer transactions and order processing.
• Organize and maintain data records.
• Resolve customer concerns effectively.
• Perform additional tasks as assigned.

Skills

Customer Service

Communication

Data Management

Education

Bachelor's degree

Job description

Client Profile

Established in 1976, the company has evolved into a rapidly expanding IT powerhouse, extending its presence beyond the Philippines to Canada and Australia. Its core expertise spans business consulting, systems integration, and a wide range of IT service solutions.

Position

Customer Support Specialist

Company Industry

BPO Company

Location

Ortigas, Pasig City

Salary Offer

Php20,000-Php25,000

Work Schedule

Graveyard Shift

Work Set Up

Onsite

JOB REQUIREMENTS

• Bachelor's degree holder
• Open for Fresh Graduates, Undergraduates, and Senior High School graduate
• With 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interviews
• Can start as soon as possible

JOB RESPONSIBILITIES

• Address customer inquiries about products and services with accuracy and professionalism.
• Handle customer transactions and order processing promptly and efficiently.
• Organize, update, and maintain data and information records.
• Resolve customer concerns by identifying issues and providing effective solutions.
• Carry out additional tasks assigned by the immediate supervisor.

Look for: Ms. Riva

RECRUITMENT PROCESS: (ONLINE)

• Initial Interview
• Final Interview
• Job Offer