Customer Service Representative

J-K Network Services; Pasig; On-site; PHP 200,880 - 223,200; Full time

Job summary

A leading BPO company in Pasig is seeking a Junior Customer Associate Representative. This position is open to fresh graduates, undergraduates, and senior high school graduates, providing a great opportunity to start a career in customer service. Responsibilities include handling customer inquiries, processing transactions, and maintaining data records. Attractive salary offer ranges from Php18,000 to Php20,000, and the work setup is onsite with a graveyard shift schedule.

Qualifications

• Open for Fresh Graduate, Undergraduate, and Senior Highschool graduate.
• With at least 6 months - 1 year of experience in Customer Service is an advantage.
• Can start as soon as possible.

Responsibilities

• Provide accurate and professional responses to customer inquiries.
• Process customer transactions and orders promptly.
• Organize, update, and maintain data and information records.
• Address and resolve customer concerns effectively.

Skills

Customer Service

Communication

Education

Bachelor's degree of any course

Job description

Company Profile: The company was established in 1976. Among the IT companies that are growing most rapidly, not just in the Philippines but also in Canada and Australia. This firm specializes in business consulting, systems integration, and IT services.

Position: Junior Customer Associate Representative (Open for Fresh Graduates)

Company Industry: BPO Company

Location: Ortigas, Pasig City

Salary Offer: Php18,000-Php20,000 (Negotiable)

Work Schedule: Graveyard Shift

Work Setup: Onsite

JOB REQUIREMENTS

• Bachelor's degree of any course
• Open for Fresh Graduate, Undergraduate, and Senior Highschool graduate
• With at least 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interviews
• Can start as soon as possible

JOB RESPONSIBILITIES

• Provide accurate and professional responses to customer inquiries regarding products and services.
• Process customer transactions and orders promptly and efficiently.
• Organize, update, and maintain data and information records.
• Address and resolve customer concerns by identifying issues and offering effective solutions.
• Perform other tasks and duties assigned by the immediate supervisor.

RECRUITMENT PROCESS: (ONLINE ONLY) look for Ms. Jai

• Initial Interview
• Final Interview
• Job Offer