Call Center Agent

J-K Network Services; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

HMO

13th month pay

Vacation Leave

Sick Leave

Job summary

A leading IT services firm in Taguig is looking for a Customer Service Representative. The position offers opportunities for fresh graduates and those with 1-2 years of experience in customer service, particularly in financial or banking sectors. Responsibilities include responding to customer inquiries, resolving issues, and maintaining records. The role requires excellent communication skills and a willingness to work on a shifting schedule. Competitive benefits include performance bonuses and government-mandated benefits.

Qualifications

• Open for fresh graduates.
• At least 1-2 years of work experience in a customer service role.
• Experience in financial or banking accounts is a plus.

Responsibilities

• Respond to customer inquiries via phone, email or message.
• Resolve product issues by managing complaints and providing solutions.
• Maintain accurate records for customer interactions and transactions.
• Stay updated about product and company policies.
• Promote products to potential buyers.

Skills

Customer Service

Communication Skills

Technical Skills

Salesforce

English Language

Education

Bachelor’s Degree

Job description

On-site - Taguig Fresh Graduate/Student Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Read More

Client Profile: A leading IT industry that continuous providing services in software and other digital platforms that enable companies’ transformation for almost 60 years.

Position:Customer Service Representative

Location: McKinley, Taguig

Schedule: Shifting Schedule

Government mandated Benefits

HMO

13 th month pay

Vacation Leave Credits

Sick Leave Credits

Job Requirements:

Bachelor’s Degree Holder

Open for Fresh Graduates

At least 1-2 years of work experience as Customer Service

Experience working in Financial or banking account

Willing to work at shifting schedule

Amenable to work as soon as possible

Job Responsibilities:

Responsible for responding to customer inquiries via phone call, email or message.

Resolve product issue by managing customer complaints and provide solutions

Maintain accurate records for customer interactions and transactions

Maintain updated about product and company policies.

Promote the products on the potential buyers

Look for Ms. Lira

Recruitment Process: Face to Face

Initial interview

Final interview

JOB OFFER

Customer Service Technical Skills Call Centre English Language Salesforce

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Recruiter_Exec J-K

Recruiter J-K Network Services

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