Customer Service Representative – Non-Voice | 1–6 Months BPO Experience

Six Eleven Global Services and Solutions, Inc.; Davao City; On-site; PHP 167,000 - 234,000; Full time

Job summary

Six Eleven Global Services and Solutions, Inc. in Davao City, Philippines, is hiring for a customer support role. The position requires handling chat and email inquiries, delivering accurate information, and resolving concerns with professional written communication.

The ideal candidate is a Senior High School graduate with at least 6 months of BPO experience, strong English comprehension, and meticulous grammar. On-site work with a shifting schedule is expected.

Qualifications

• Good command of English and clear written communication.
• Attention to grammar and accuracy in messages.
• Basic customer service skills and responsiveness.

Responsibilities

• Provide customer support through chat and email channels.
• Respond to inquiries accurately, professionally, and promptly.
• Assist customers by providing information and resolving concerns.
• Maintain grammar, clarity and professionalism in written communications.

Skills

English communication

Written communication

Grammar

Attention to detail

Customer service mindset

Education

Senior High School graduate

Job description

Job Description

• Provide customer support through chat and email channels.

• Respond to customer inquiries accurately, professionally, and promptly.

• Assist customers by providing appropriate information and resolving concerns.

• Maintain proper grammar, clarity, and professionalism in all written communication.

Qualifications

• At least a Senior High School graduate.

• With 6 months or more of BPO experience.

• Good English comprehension and written communication skills.

• Strong grammar and attention to detail.

• Willing to work onsite and in a shifting schedule.