Customer Service Representative HS SHS Grads With BPO Experience

Accenture in the Philippines; Mandaluyong; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO coverage from day 1 of employment

Allowances, bonuses and incentives

Company-sponsored training and upsk il

Paid sick and vacation leaves

Job summary

Accenture in the Philippines is hiring a Customer Service Representative to join a dynamic team delivering customer care excellence. You will handle inquiries, resolve issues, and uphold service level standards while contributing to the customer experience in a fast-paced BPO environment.

This full-time onsite role in Boni, Mandaluyong City offers day-one HMO, training opportunities, and performance-based incentives.

Qualifications

• Open HS graduates or SHS graduates with at least 6 months of BPO experience.
• Open to full-time onsite work in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

BPO experience

Education

Open HS graduates (old curriculum)

SHS graduates

Job description

Job Description:

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City
• Amenable to shifting schedules and holiday work.