Customer Care Specialist - Onsite, Day-1 Benefits

Accenture PLC; Mandaluyong; Presencial; PHP 246 000 - 368 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO coverage (medical, dental, mental)

Allowances and bonuses

Training and certification

Paid sick and vacation leaves

Resumo da oferta

Accenture PLC in the Philippines is seeking a Customer Service Representative to join a team delivering customer service excellence. The role focuses on meeting call quality and service level targets while resolving inquiries promptly.

Open HS or SHS graduates with at least 6 months of BPO experience are welcome. The position is on-site in Boni, Mandaluyong City with shifting schedules and holiday work. Benefits include HMO, allowances and bonuses, training, and paid sick and vacation leaves.

Qualificações

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

Responsabilidades

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Conhecimentos

BPO experience

Formação académica

Open HS / SHS graduates with at least 6 months in BPO

Descrição da oferta de emprego

Accenture PLC in the Philippines is seeking a Customer Service Representative to join a team delivering customer service excellence. The role focuses on meeting call quality and service level targets while resolving inquiries promptly.

Open HS or SHS graduates with at least 6 months of BPO experience are welcome. The position is on-site in Boni, Mandaluyong City with shifting schedules and holiday work. Benefits include HMO, allowances and bonuses, training, and paid sick and vacation leaves.