Customer Service Representative

Bravissimo Resourcing Inc.; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Job summary

A resource management company is seeking a Customer Service Representative in Mandaluyong, Philippines. The ideal candidate will provide customer support, ensuring high standards in service quality. Applicants should possess good communication skills and be open to working on shifting schedules and holidays. This position is full-time and primarily onsite. Previous experience in the BPO sector for at least 6 months is preferred.

Qualifications

• Open to HS (old curriculum), SHS graduates, college undergraduates, and college grads.
• At least 6 months of BPO experience required.
• Amenable to work on shifting schedules and during holidays if needed.

Responsibilities

• Provide customer service support according to service level requirements.
• Ensure call quality and quantitative standards are observed.

Skills

Good communication skills

Education

High School Graduates

College Undergraduates

College Graduates

Job description

JOB DESCRIPTION

Date Posted: January 26, 2026

Career Opportunity: Customer Service Representative

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

QUALIFICATIONS:

• Open to HS (old curriculum) SHS graduates, college undergraduates and college grads with at least 6 months of BPO experience.
• Good communication skills
• Amenable to work on shifting scheduled and during holidays if needed

Job type: Full time

Work location: Onsite