Customer Service Specialist — Onsite BPO with Perks

Accenture; Mandaluyong; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental)

Allowances & bonuses

Training & certification

Paid sick and vacation leaves

Job summary

Accenture in Mandaluyong City invites you to join as a Customer Service Representative, delivering frontline support to customers and upholding service standards. You will handle inquiries, resolve issues, and contribute to a positive customer experience.

Open HS or SHS graduates with at least 6 months BPO experience are encouraged to apply. Onsite work, shift-based schedules, and a competitive benefits package await you.

Qualifications

• Open HS graduates and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• Provide customer service support according to scope of work and service level requirements.
• Ensure call quality and meet quantitative standards while resolving issues promptly.

Skills

Customer service

Communication skills

Education

High School Diploma or SHS

Job description

Accenture in Mandaluyong City invites you to join as a Customer Service Representative, delivering frontline support to customers and upholding service standards. You will handle inquiries, resolve issues, and contribute to a positive customer experience.

Open HS or SHS graduates with at least 6 months BPO experience are encouraged to apply. Onsite work, shift-based schedules, and a competitive benefits package await you.