Customer Service Representative | Eton Centris | Onsite Job

TalentLink Outsourcing; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Paid training and incentives

13th Month Pay

Vacation Leave / Paid Time Off

Anniversary Bonus

Annual Performance Increase

Employee Recognition and Rewards

Insurance Health & Wellness

Job summary

A recruitment outsourcing company based in Quezon City is looking for a Customer Service Representative for an onsite position. The role involves responding to customer inquiries through various channels and requires the candidate to be open to training as no prior BPO experience is necessary. Benefits include paid training incentives, vacation time off, and a 13th-month pay. This position is suited for fresh graduates or those with vocational training, creating a welcoming environment for new talent.

Qualifications

• No previous BPO experience is needed, training will be provided.
• Open to Fresh Graduates, Senior High/Senior High Graduates, College Undergraduates, Vocational Graduates.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Maintain accurate customer records in the system.

Education

High/Senior High School

Job description

Overview

Customer Service Representative | Eton Centris | ONSITE JOB

Company: TalentLink Outsourcing

Location: On-site - Quezon City

Education: High/Senior High School required (no Exp Required)

Job Type: Full-time

Responsibilities

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Requirements

• NO BPO experience needed – We’ll train you!
• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off – Paid
• Anniversary Bonus
• Annual Performance Increase

Benefits

• Employee Recognition and Rewards: Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives, Quarterly Gifts
• Insurance Health & Wellness
• Professional Development: Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Working Location

South Tower, Three Cyberpod Centris, Eton Centris, EDSA corner Quezon Ave., Quezon City, Cyberpod Centris One - Eton Centris. 831-A Edsa Cor. Quezon Ave., Diliman, Quezon City, 1100 Metro Manila, Philippines

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