Customer Service Representative - Cubao Site

TalentLink Outsourcing; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Employee Assistance Program

Job Training

Mentorship Program

Professional Development

Job summary

A leading outsourcing company is seeking customer service representatives in Quezon City. This full-time role requires no prior experience, as training will be provided. Responsibilities include responding to inquiries, providing product information, resolving issues, and maintaining customer interaction records. Ideal candidates should have strong English skills, a solid work ethic, and be team players. Competitive benefits include 13th month pay and professional development opportunities.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

English Language

Customer Service

Problem Solving

Team Player

Strong Work Ethic

Account Management

Back Office Support

Call Centre

Technical Skills

Interpersonal Skills

Education

High/Senior High School

Job description

TalentLink Outsourcing

On-site - Quezon City • No Experience Required • High/Senior High School • Full-time

Job Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.
• No BPO experience needed – We’ll train you!
• Willing to work Onsite with a professional & supportive team

Qualifications

• English Language
• Customer Service
• Problem Solving
• Team Player
• Strong Work Ethic
• Account Management
• Back Office Support
• Call Centre
• Technical Skills
• Interpersonal Skills

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Working Location

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