Customer Care Representative - Alorica Eton Centris - Work Onsite

Alorica Philippines; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Paid training

Competitive salary range

Vacation Leave / Personal Time Off PAID

13th Month Pay

Anniversary Bonus

Annual Performance Increase

20% Night Differential

Job summary

A customer service company in Quezon City is seeking a Customer Care Representative to handle customer inquiries through various channels. This entry-level position welcomes applicants without experience, specifically targeting high school and senior high school graduates. Benefits include paid training, a competitive salary range, and incentives, making this a great opportunity for newcomers to the workforce.

Qualifications

• No experience is required.
• High/senior high school graduates are welcome to apply.
• SHS/HS grads and college fresh grads welcome.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Customer service skills

Communication skills

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Customer Care Representative - Alorica Eton Centris - Work Onsite

We are seeking a Customer Care Representative to work onsite in Quezon. No experience is required, and high/senior high school graduates are welcome to apply.

Job Description

As a Customer Care Representative, you will:

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Benefits and Requirements

We offer a competitive salary range, paid training, and incentives. Requirements include:

• Competitive Salary Range
• No BPO experience needed – we’ll train you.
• College fresh grads, SHS & HS grads, college undergrads, vocational grad? Welcome!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• Work onsite with a professional & supportive team

Working Location

The working location for this role is onsite in Quezon. Please be aware of potential fraud when applying for jobs that require overseas work.

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