Customer Care Representative - Alorica Eton Centris - Work Onsite

Alorica Philippines; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A customer service company in Quezon City is seeking a Customer Care Representative to handle customer inquiries through various channels. This entry-level position welcomes applicants without experience, specifically targeting high school and senior high school graduates. Benefits include paid training, a competitive salary range, and incentives, making this a great opportunity for newcomers to the workforce.

Benefits

Paid training

Competitive salary range

Vacation Leave / Personal Time Off PAID

13th Month Pay

Anniversary Bonus

Annual Performance Increase

20% Night Differential

Qualifications

• No experience is required.
• High/senior high school graduates are welcome to apply.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

Customer service skills

Communication skills

Education

High school diploma or equivalent

Job description

Customer Care Representative - Alorica Eton Centris - Work Onsite

We are seeking a Customer Care Representative to work onsite in Quezon. No experience is required, and high/senior high school graduates are welcome to apply.

Job Description

As a Customer Care Representative, you will:

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Benefits and Requirements

We offer a competitive salary range, paid training, and incentives. Requirements include:

• Competitive Salary Range
• No BPO experience needed – we’ll train you.
• College fresh grads, SHS & HS grads, college undergrads, vocational grad? Welcome!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• Work onsite with a professional & supportive team

Working Location

The working location for this role is onsite in Quezon. Please be aware of potential fraud when applying for jobs that require overseas work.

If you encounter any suspicious activity during your job search, such as an employer withholding your ID or requiring a guarantee, please report it immediately.