Customer Service Representative | Makati Site | ONSITE JOB

TalentLink Outsourcing; Makati; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Paid Training

Vacation Leave

Employee Recognition Program

Incentives

Job summary

A leading outsourcing firm in Makati is looking for a Customer Service Representative to handle inquiries and support clients. This role is perfect for fresh graduates and those without experience, as training will be provided. You will assist with customer inquiries, process orders, and resolve complaints while enjoying competitive salary packages and various benefits. Join a supportive team and grow your career in customer service with exciting incentives and rewards.

Qualifications

• Open for fresh graduates and high school/vocational graduates.
• Competitive salary packages with incentives.
• Willingness to learn and train for customer service roles.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Maintain accurate customer records in the system.
• Communicate clearly and follow company guidelines.
• Coordinate with other teams for issue resolution.
• Meet performance and quality metrics.
• Gather and relay customer feedback.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

High/Senior High School

Job description

Overview

TalentLink Outsourcing

On-site - Makati. No Exp Required. High/Senior High School. Full-time.

Employee Recognition and Rewards

Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee Recognition Program, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Maternity & Paternity Leave, Vacation Leave

Responsibilities

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Requirements & Benefits

• Work Onsite with a professional & supportive team
• Competitive Salary Packages + Incentives!
• NO BPO experience needed – We’ll train you!
• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off – Paid
• Anniversary Bonus
• Annual Performance Increase

Working Location

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• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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