Customer Service Representative - Eton Centris QC

TalentLink Outsourcing; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Employee Assistance Program

Job Training

Mentorship Program

Professional Development

Job summary

A staffing agency is seeking a Customer Service Representative in Quezon City. You will respond to various customer inquiries and ensure satisfaction. Ideal candidates will have a high school education, strong skills in customer service, and a willingness to work onsite with a supportive team. Training is provided for those without BPO experience.

Qualifications

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.

Responsibilities

• Meet performance metrics and contribute to team goals.

Skills

English Language

Customer Service

Problem Solving

Team Player

Strong Work Ethic

Account Management

Back Office Support

Call Centre

Technical Skills

Interpersonal Skills

Education

High/Senior High School

Job description

Customer Service Representative - Eton Centris QC

TalentLink Outsourcing

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer interactions. Collaborate with team members to enhance service quality. Meet performance metrics and contribute to team goals.

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

• No BPO experience needed – We’ll train you!
• Willing to work Onsite with a professional & supportive team

English Language, Customer Service, Problem Solving, Team Player, Strong Work Ethic, Account Management, Back Office Support, Call Centre, Technical Skills, Interpersonal Skills

HR Manager: Prince Villacora, TalentLink Outsourcing

Working Location

South Tower, Three Cyberpod Centris, Eton Centris, EDSA corner Quezon Ave., Quezon City, Cyberpod Centris One - Eton Centris. 831-A Edsa Cor. Quezon Ave., Diliman, Quezon City, 1100 Metro Manila, Philippines

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